AI in Action

Real stories from New Yorkers who rely on AI tools for critical information. Under proposed legislation, the tools they depend on would be banned.

Tenant rights
The laundry machines were fixed in the same month during which she sent the AI-generated letter to her landlord.
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Svetlana, Chris Maloney, and Amanda Yen

New York City and Amherst, NY

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Small business
Holly's parents speak limited English. AI helped them run the restaurant.
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Holly Diamond and NYC small business owners

Manhattan

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Health & medical
...she may not have gone to the emergency room in time if ChatGPT had not been insistent.
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Bethany Crystal and others

New York and nationwide

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Immigration
For non-English speakers, the choice isn't between AI and a lawyer. It's between AI and nothing.
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New York's immigrant communities

New York City

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